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ITIL® 4 Foundation re-exam

ITIL® 4 Foundation enables candidates to look to IT Service Management through an end-to-end business model for the creation, delivery and continuous improvement of technically-supported products and services.
Duration: 60 minutes
Language: of
Price:

va   575,00  excl. VAT

Included:
Multiple choice questions
40 questions per exam
26 correct answers (out of 40) to pass: 65%
Closed book

ITIL 4 Foundation equips candidates with:

  • A holistic approach to facilitating co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL 4
  • The four dimensions of service management
  • Key concepts of Lean, Agile, DevOps, and why they are important to deliver business value
  • How the ITIL practices described in ITIL 4 maintain the value and importance of current ITIL processes, while extending to be integrated into different areas of service management and IT from demand to value.

Choose your options for ITIL® 4 Foundation re-exam

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3818 LE Amersfoort

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