Lagant's training courses are distinguished by the unique exam trainers. This allows participants to optimally prepare for the exam at home. In addition, during the training they practice the application of ITIL through interactivity and experiential working methods.
Information Technology Infrastructure Library, that's what the acronym ITIL stands for. ITIL processes make it possible to deploy IT services even better. The result? Even happier customers!
In this tutorial or training, the relationship is established with Agile and Devops. Participants get to know different concepts, such as:
- Service Value System
- Service Value Chain
- ITIL 'Guiding Principles'
After following this self-study or training, participants are able to successfully complete the ITIL exam ITIL4 Foundation. Are you in possession of the ITIL certificate? Then you can contribute to the further professionalization of your own (IT) organization.